We want you to be happy with your purchase from sprucehavenllc.com. If you are not satisfied with your purchase, you may request a refund within 30 days of receiving the product. Please follow the refund terms below:
Refund Request
Please contact us via email (aronpzxn@gmail.com) within 30 days of receiving the product to request a refund. Please include your order number and reason for the refund. Item Condition
Items must be unused and in their original packaging and tags to be refunded. We do not accept refunds on used or damaged items. Shipping Costs
If the refund is due to an incorrect item or defect, you will receive a full refund including the original shipping costs. If the refund is for personal reasons, the shipping costs will be borne by the buyer. Refund Processing
Once the returned item is received and confirmed to be eligible for a refund, we will process the refund within 5 business days. The refund will be issued to the original payment method. Special Cases
Certain items may not be eligible for the refund policy, please confirm the specific terms before purchasing. Contact Information
If you have any questions, please feel free to contact our customer service team via email. Thank you for choosing sprucehavenllc.com! We look forward to providing you with quality products and services.